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Post name
Department
Duty station
Release time
Responsibilities:
1. Answer customers' questions online in real time, guide customers to correctly use the company's products in the process of placing orders, and frequently asked questions about products;
2. Be responsible for daily order
data statistics and tracking cargo transportation status, timely feedback and efficient processing;
3. Be able to use professional standard scripts to answer customer objections;
4. Proactively identify problems,
timely understand the causes and feed back to customers, do a good job in customer comfort and provide corresponding services to customers
Job requirements:
1. College degree or above, customer service experience in cross-border logistics business is preferred;
2. Proficient in using Excel, PPT and other basic software;
3. Be flexible, have good customer service awareness
and communication skills, strong learning ability, and quickly start the company's operating system;
4. Affinity, patience in dealing with customer problems, good language organization and communication skills;
5: Have good teamwork spirit and internal and external communication skills, have certain pressure resistance ability and strong service consciousness, and have a down-to-earth and willing to learn working attitude;
6. Have the ability of data analysis, have a deep understanding of abnormal data, be good at summarizing data and extracting results;
7.Obey the work arrangement of the superior
Responsibilities:
1. Answer customers' questions online in real time, guide customers to correctly use the company's products in the process of placing orders, and frequently asked questions about products;
2. Be responsible for daily order
data statistics and tracking cargo transportation status, timely feedback and efficient processing;
3. Be able to use professional standard scripts to answer customer objections;
4. Proactively identify problems,
timely understand the causes and feed back to customers, do a good job in customer comfort and provide corresponding services to customers
Job requirements:
1. College degree or above, customer service experience in cross-border logistics business is preferred;
2. Proficient in using Excel, PPT and other basic software;
3. Be flexible, have good customer service awareness
and communication skills, strong learning ability, and quickly start the company's operating system;
4. Affinity, patience in dealing with customer problems, good language organization and communication skills;
5: Have good teamwork spirit and internal and external communication skills, have certain pressure resistance ability and strong service consciousness, and have a down-to-earth and willing to learn working attitude;
6. Have the ability of data analysis, have a deep understanding of abnormal data, be good at summarizing data and extracting results;
7.Obey the work arrangement of the superior
Responsibilities:
1. Answer customers' questions online in real time, guide customers to correctly use the company's products in the process of placing orders, and frequently asked questions about products;
2. Be responsible for daily order
data statistics and tracking cargo transportation status, timely feedback and efficient processing;
3. Be able to use professional standard scripts to answer customer objections;
4. Proactively identify problems,
timely understand the causes and feed back to customers, do a good job in customer comfort and provide corresponding services to customers
Job requirements:
1. College degree or above, customer service experience in cross-border logistics business is preferred;
2. Proficient in using Excel, PPT and other basic software;
3. Be flexible, have good customer service awareness
and communication skills, strong learning ability, and quickly start the company's operating system;
4. Affinity, patience in dealing with customer problems, good language organization and communication skills;
5: Have good teamwork spirit and internal and external communication skills, have certain pressure resistance ability and strong service consciousness, and have a down-to-earth and willing to learn working attitude;
6. Have the ability of data analysis, have a deep understanding of abnormal data, be good at summarizing data and extracting results;
7.Obey the work arrangement of the superior
Responsibilities:
1. Answer customers' questions online in real time, guide customers to correctly use the company's products in the process of placing orders, and frequently asked questions about products;
2. Be responsible for daily order
data statistics and tracking cargo transportation status, timely feedback and efficient processing;
3. Be able to use professional standard scripts to answer customer objections;
4. Proactively identify problems,
timely understand the causes and feed back to customers, do a good job in customer comfort and provide corresponding services to customers
Job requirements:
1. College degree or above, customer service experience in cross-border logistics business is preferred;
2. Proficient in using Excel, PPT and other basic software;
3. Be flexible, have good customer service awareness
and communication skills, strong learning ability, and quickly start the company's operating system;
4. Affinity, patience in dealing with customer problems, good language organization and communication skills;
5: Have good teamwork spirit and internal and external communication skills, have certain pressure resistance ability and strong service consciousness, and have a down-to-earth and willing to learn working attitude;
6. Have the ability of data analysis, have a deep understanding of abnormal data, be good at summarizing data and extracting results;
7.Obey the work arrangement of the superior